Privacy Policy

Welcome to LoFat, your trusted partner in achieving your health and fitness goals. Protecting your privacy is fundamental to the way we operate. This Privacy Policy explains how LoFat ("we", "us", or "our") collects, uses, and shares your personal information when you use our website and services.

 

  1. Information We Collect:

 

We collect personal information you provide directly to us when you sign up for our services, make a purchase, or interact with us in any way. This information may include:

 

- Contact details such as name, email address, phone number, and shipping address.

- Payment information such as credit card details.

- Dietary preferences, restrictions, and health goals.

- Communications and interactions with us, including customer support inquiries.

 

We also automatically collect certain information when you visit our website, such as your IP address, browser type, and device information, using cookies and similar tracking technologies. This information helps us improve our services and customize your experience.

 

  1. How We Use Your Information:

 

We use the information we collect for various purposes, including:

 

- Providing and personalizing our services to meet your dietary needs and preferences.

- Processing payments and delivering products to you.

- Communicating with you about your account, orders, and promotions.

- Analyzing usage trends and improving our website and services.

- Protecting against fraudulent or unauthorized activities.

 

  1. Sharing Your Information:

 

We may share your personal information with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing partners. These service providers are contractually obligated to only use your information for the purposes of providing services to us and are prohibited from using it for any other purpose.

 

We may also disclose your information in response to legal requests, such as a court order or subpoena, or to protect our rights, property, or safety, or the rights, property, or safety of others.

 

  1. Your Choices:

 

You have the right to access, correct, or delete your personal information at any time. You can also opt out of receiving marketing communications from us by following the unsubscribe instructions included in the emails we send you.

 

  1. Data Security:

 

We take reasonable measures to protect the security of your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

 

  1. Children's Privacy:

 

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

 

  1. Changes to This Policy:

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this Privacy Policy periodically for any changes.

 

 Contact Us:

 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@lofateats.com

Phone: +965 1800085

WhatsApp: +965 1800085

 

By using our website and services, you consent to the collection and use of your personal information as described in this Privacy Policy.

 

Thank you for choosing LoFat!